Terms of Service

1. About these terms

Let's Play Tennis, operated by Brand Media, Inc. ("Brand Media," "we," "us," or "our"), provides letsplaytennis.com and its tennis and pickleball community services. These Terms of Service apply to your use of the website, member accounts, directories, communications, and community tools. By using the service, you agree to these terms. If you do not agree, please do not use the service. Our Privacy Policy explains how we handle personal information.

2. Accounts and eligibility

You must be of legal age to enter into this agreement. Provide accurate account information, keep your email address and profile current, and protect your login credentials. You are responsible for activity conducted through your account and should notify us if you suspect unauthorized access. Do not impersonate another person or transfer access to someone who is not authorized to use your account.

Some features require sign-in, email verification, organizer approval, or administrator review. Legacy members may need to recover an inactive account or establish a new password. Connecting a Google account is optional when that service is available; it does not give access to another member's account.

3. Community conduct and acceptable use

Use the service respectfully and contact members for appropriate tennis, pickleball, and community purposes. You must not:

• Send spam, unwanted commercial solicitations, threats, harassment, or discriminatory abuse.
• Post unlawful, obscene, fraudulent, or deliberately misleading content or listings.
• Impersonate people, misrepresent ownership of a club or service, or falsify results and ratings.
• Publish someone else's private information or communications without permission.
• Infringe copyright, trademarks, privacy, publicity, or other rights.
• Attempt unauthorized access, evade account restrictions, interfere with security, overload the service, or distribute malicious software.
• Scrape or misuse member information for unsolicited marketing or other unauthorized purposes.

The interface supports several languages. Contributions may be submitted in the supported content languages; members remain responsible for their meaning and legality. You may block unwanted contact and report abuse. We may investigate reports, decline submissions, remove content, restrict features, or suspend or close accounts for violations or security concerns.

4. Contributions and intellectual property

You retain ownership of content you submit. Submit only text, photographs, reviews, and other material that you own or have permission to share. By submitting content, you grant Brand Media a non-exclusive license to store, reproduce, format, and display it as needed to operate the service, including moderation, backups, and sharing according to the feature and visibility settings you choose. This does not authorize unrelated use of your private messages or private diary notes.

Public articles, forum discussions, reviews, and listings may be visible to visitors after publication or approval. Drafts, pending submissions, private messages, and restricted records have different access rules described in the Privacy Policy. Editing or withdrawing a contribution may remove it from public display while copies remain in revision history, shared records, or backups. We do not promise to publish every submission or to review content immediately.

The website's original design, branding, software, and other Brand Media materials are protected by intellectual property law. Except as permitted by law or written permission, do not reproduce or redistribute those materials. Report suspected infringement through Contact Us, identifying the work, the disputed content URL, your contact information, and the basis of your request.

5. Listings, ratings, and equipment information

Directories can contain imported, member-submitted, or historical information. Court availability, access rules, lighting, fees, schedules, provider services, and facility details can change. Confirm important details directly with the facility, provider, or organizer before visiting or making arrangements. A tennis listing does not establish that pickleball is available there. A published or moderated listing is not a guarantee of accuracy or a professional endorsement.

Member skill levels and NTRP or DUPR ratings are self-reported unless a specific entry says otherwise. We do not independently certify those ratings. Historical results retain their source context. Equipment specifications and tour information should be checked against the cited source. The string-tension calculator provides a starting point, not a guarantee of suitability, safety, performance, or compatibility; follow manufacturer guidance and consult a qualified stringer where appropriate.

6. Meetings, clubs, matches, and competitions

Members and organizers are responsible for their own meetings, travel, club activities, coaching arrangements, open-play sessions, and competitions. Use your judgment when meeting someone, choose an appropriate location, and assess your ability and physical condition before playing. We do not conduct background checks on every member, provider, or organizer.

Invitations, RSVPs, waitlists, appointment requests, and match scheduling tools do not guarantee attendance, external court inventory, or a completed booking with a facility. Participants and organizers are responsible for confirming arrangements, applicable fees, eligibility, local rules, scores, and disputes. The website's competition directory and appointment tools do not collect organizer or provider payments.

7. Fees and advertising

Basic community participation is currently offered without a membership fee. Separate advertising or other paid services, if agreed with Brand Media, are governed by the price and service details presented for that arrangement. Advertising fees are payable in advance unless otherwise agreed. We may decline an advertising request within 30 calendar days of receiving payment and will refund the fee applicable to the declined service. Charges from independent facilities, coaches, stringers, or organizers are their responsibility and are not payments to Brand Media.

8. Third-party services

Links, maps, optional Google sign-in, email delivery, advertising, and other integrated services can involve third-party providers. Their own terms and privacy policies apply to your use of their services. We do not control third-party websites or guarantee their availability, content, prices, or performance.

9. Account controls and closure

You can update your profile and preferences, manage notifications, block members, and request account closure through the available account tools. Closing an account disables sign-in and hides its player profiles, but does not automatically erase shared conversations, competition records, authored content, uploaded media, historical archives, or backups. Contact us for a deletion or privacy request; we review retained records and applicable obligations as described in the Privacy Policy.

We may suspend or terminate access for violations, material misrepresentations, security concerns, or legal requirements. Obligations concerning intellectual property, liabilities, and disputes survive termination where applicable.

10. Disclaimer of warranties

To the extent permitted by applicable law, the service and its content are provided "as is" and "as available," without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, or non-infringement. Brand Media does not warrant uninterrupted access or the completeness, accuracy, timeliness, suitability, or reliability of listings, member information, results, tools, or other content. Your use of the service is at your own risk.

11. Limitation of liability and indemnity

To the extent permitted by applicable law, Brand Media and its affiliates are not liable for damages arising from use of, or inability to use, the service, including lost profits, revenue, goodwill, data, or other direct, indirect, incidental, special, consequential, punitive, or exemplary damages. This limitation does not exclude rights or liabilities that applicable law does not allow to be excluded.

To the extent permitted by applicable law, you agree to indemnify and hold Brand Media and its officers, employees, agents, and contractors harmless from third-party claims and reasonable expenses arising from your unlawful use of the service, infringement of another person's rights, or violation of these terms.

12. Governing law and disputes

These terms are governed by Illinois law, without regard to its conflict-of-law rules. Subject to any mandatory rights under applicable law, actions relating to these terms must be brought in the United States District Court for the Northern District of Illinois or, where that court lacks jurisdiction, a state court in Cook County, Illinois. You consent to the jurisdiction of those courts.

13. Changes and contact

We may update these terms as the service changes. The revision date appears on this page. Material changes will be identified on the website or through another appropriate notice. Your continued use after updated terms take effect constitutes acceptance to the extent permitted by applicable law.

For account, content, advertising, or terms questions, use Contact Us or email [email protected].

SMS notifications

SMS notifications are optional and are not a condition of membership or purchase. By selecting the SMS opt-in, you agree to receive phone verification codes and your selected message, match and club notifications from LetsPlayTennis. Verify ownership of your phone number before activity notifications can be delivered. Message frequency varies; message and data rates may apply. Reply STOP to opt out, HELP for help, or turn SMS off in account Settings. After a STOP reply, reply START to our sender and opt in again in Settings to resume. Delivery depends on your carrier and is not guaranteed. Keep your phone number current and remove numbers you no longer control. Contact support for assistance.

Optional marketing emails

You may choose to receive LetsPlayTennis news, local playing opportunities and offers by selecting the separate marketing email opt-in. This is optional and is not a condition of membership. Marketing permission is separate from account access, activity email and SMS preferences. You can unsubscribe through the link in a campaign or through account Settings. Campaigns are sent only to eligible subscribed contacts, and an account recovery or signup does not by itself grant marketing permission.